Life on Mars – building an Agile CRM for the QRALearn how we built an Agile CRM with mapping integration to help the QRA manage grants for disaster-related repairs in Queensland.
About the Project
April9 was contracted to deliver a modern, robust CRM – the Monitoring and Reporting System (MaRS) was born.
The solution needed to accommodate for QRA's complex business processes which involves assessing case-specific evidence in relation to disaster sites, to ensure that funding is being properly allocated and that repairs being made are "value for money".
With regular stakeholder meetings and target/business requirement reviews, driven by April9's Scrum Master, the system was successfully delivered on time and within budget.
QRA estimates that the Monitoring and Reporting System (MaRS) multiplied their assessors' productivity tenfold once go-live was achieved – and is still used to this day.
Business Process Automation
We help business automate menial tasks through custom development and our in-house automation platform, Stack9. Streamline your business processes and empower your teams to achieve more using pre-built, no-code configurable workflows, smart form builders and task allocation systems.
ICT Staff Augmentation
Got an urgent or mission-critical ICT project and need to support your in-house team? We've got some of the top developers, engineers, programmers, coders, architects, and project managers standing by to help. Rely on us for resourcing – both public and private organisations throughout Australia have done so for years.
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