Our Commitment to Privacy
Your privacy is important and essential to us. To protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. The current policy will be available from our homepage. Any personal information that we collect or hold about you will only be used for the purposes for which we have collected it, or as allowed by law. We will abide by the Australian Privacy Principles for the protection of personal information, as set out in the Privacy Act and any other relevant law, in respect of your personal information.
What We Collect
Disclosure of Your Personal Information
We do not sell, rent or trade any collected information to third parties for their promotional use. We may disclose collected information as necessary to comply with law or law enforcement officials, such as in response to a validly issued court order, subpoena or warrant. We may disclose your personal information the following parties: external service providers, so they can provide the service we have contracted out to them; companies that provide information and infrastructure systems to us; - anybody who represents you; anyone, where you have provided us consent; investors, agents, advisers, or any entity that has an interest in our business. Prior to disclosing any of your personal information to another person or organisation, we will take reasonable steps to ensure that the person or organisation has a commitment to protecting your personal information at least equal to our commitment, or otherwise that you have consented to us making the disclosure. We may use cloud storage to store the personal information we hold about You. The cloud storage and the IT servers may be located outside Australia.
Retention and Security of Your Information
We will retain data or information we collect from you for as long as needed to provide services to you. We may also retain this information to comply with our legal obligations, resolve disputes, or enforce our Agreements. We will take reasonable steps to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information through physical, electronic, and managerial controls.
How You Can Access or Correct Your Information
You may request access to any of the personal information that we hold about you at any time by contacting us using the details below. Depending on the type of request that you make, we may respond to your request immediately. Otherwise, we usually respond to you within 7 days of receiving your request. If any of the personal information we hold about you is incorrect, inaccurate or out of date, you may request that we correct the information by sending us a request that credibly shows the error(s). If appropriate, we will correct the personal information at the time of the request. Otherwise, we will provide an initial response to you within 7 days of receiving your request. Where reasonable, and after any investigation we deem necessary to undertake, we will provide you with details about whether we have corrected the personal information within 30 days. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access and making corrections. If we refuse to grant access or correct your personal information, we will provide you with our reasons for not granting access or correcting the information.
What if you do not like how we handle Your personal information?
If you are not satisfied with how we have handled your personal information, or you have a complaint about our compliance with the Privacy Act, please contact us using the details below. We will acknowledge your complaint within 7 days, and provide you with a decision regarding your complaint within 30 days. If you are dissatisfied with the response of our Security Officer, you may make a complaint to the Privacy Commissioner which can be contacted via the Office of the Australian Information Commissioner website (www.oaic.gov.au) or on 1300 363 992.
You may request further information about the way we manage your personal information by contacting us on the details below.
Our Contact Details