April9 Growth Tech
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Jan 2024|5 min read

Health & Wellbeing Portal for the Tasmanian Department of Justice

About the Organisation

The department's agencies provide services including legal services, corrections, rehabilitation and enforcement, and regulatory services. It is comprised by the Child Abuse Royal Commission Response Unit; Consumer, Building and Occupational Services; Corporate Support and Strategy; Corrective Services (Tasmania Prison Service and Community Corrections); Crown Law; Monetary Penalties Enforcement Service; Safe at Home; Strategic Legislation and Policy; the Registry of Births, Deaths and Marriages; Victims Support Services; and WorkSafe Tasmania.

Scenario

After the successful delivery and implementation of the MyPulse project, Gallagher Bassett approached April9 to build an SSO-federated, Health and Wellbeing online hub to be used by multiple customer organisations. The aim of the hub was to facilitate behavioural changes and increase the health and wellbeing ‘literacy’ of employees, alerting participants to areas of concern and improvement before guiding them on what to do and where to go.

Composable Solutions Delivered

The Hub delivered an integrated solution comprised of key elements:

  • Organisation Management system: allows admin users to manage customer’s organisations. Organisation logos and other basic details can be specified so they are displayed for end-users within the Hub. Admin users can also configure end-user registration settings such as white-listed valid email domain address names, organisation’s unique registration URL’s and more.

  • User Management System (UMS): allows admin users to manage user accounts and user access to the Hub. The UMS uses Microsoft Graph APIs to interact with user accounts directly configured on the Azure AD tenancy.

  • Single Sign-On (SSO) setup using Azure AD B2C

  • Content Management System (CMS): the Hub includes a user-friendly Content Management System (CMS), a back-office interface which allows non-technical users to create, delete, and edit the content displayed on most web pages throughout the site.

Client Outcomes

The Wellbeing Support Hub has delivered significant benefits to SES Tasmania and its staff:

  • Increased awareness of the early warning signs of physical and mental determinants of wellbeing.

  • Accurate information about physical and mental health issues.

  • Supports resilience, recovery and wellbeing.

  • Provides useful ways to engage with and support those who may need support to maintain their physical health and wellbeing, or may be suffering from mental illness.

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