About the Organisation
Dexus, a prominent Australasian fully integrated real asset group, boasts an extensive portfolio valued at $61.0 billion. With expertise in funds, asset management, property investment, and development, Dexus actively manages real estate and infrastructure, amplifying opportunities for investors and communities alike.
Some impressive numbers from Dexus:
- Total funds under management: $61.0 billion
- Engaged employees: 1000+
- Group development pipeline: $17.4 billion
Scenario
Dexus recognised the need to enhance its community engagement efforts and build a tool that could:
- Increase project awareness across the community
- Minimize disruptions caused by project works and road closures
- Strengthen its relationship with the community
Challenges
Dexus faced several challenges in achieving effective community engagement, including the need to improve project communication, mitigate disruptions, and establish stronger community ties.
Solution Delivered
To address these challenges, April9 developed a comprehensive Community Engagement tool that facilitated:
- Real-time construction updates: Keeping the community informed about ongoing projects
- Geo-fenced rewards for residents and workers: Incentivising community involvement and support
- Ongoing experience improvement via data gathering: Utilising feedback to enhance engagement strategies
