Leadership team
We’re a close team of passionate experts that love the power of technology
Thiago Passos
CEO & Founder
With over 25 years experience in the software development industry, Thiago partners with enterprises and organisations to empower their teams, streamline inefficient processes, unify disparate systems, modernise technologies, and ramp up profitability using intelligent ICT solutions.
An IT professional who wants to be a farmer on the weekends. Proud father of sporty girls.
Emily Lu
Business Operations Manager
With 20+ years of experience, Emily has worked in business operations, project and finance management. She's the go-to support person for our CEOs and management team, making sure everything runs smoothly and the business thrives. Emily savours sunshine on the mountain trails and owns the dance floor with styles from salsa to contemporary.
These moments aren't just recreation; they're her vital work-life balance, creating lasting memories with loved ones.
Darien Palm
Technical Account Manager
Darien is a results-driven ICT professional who combines technical expertise with a strategic focus on client success. With a strong background in leadership, program management, and client engagement, he helps April9's enterprise clients achieve measurable business outcomes through technology.
Emma Brown
Project & Operations Lead
Emma is an experienced Project & Operations Lead who brings structure, clarity, and momentum to complex technology initiatives. With a background across software development and specialised technologies, she plays a key role in shaping how projects are planned, governed, and delivered at April9.
Certified as an AWS Solutions Architect Associate and AWS Cloud Practitioner, Emma bridges strategy and execution—keeping teams aligned, decisions well-informed, and delivery moving efficiently. Outside of work, she enjoys running, investing in professional development, and spending time with her family.
Isaac Alexander
Director of Growth & Innovation
Isaac works across growth, product ideas, and partnerships at April9, helping shape new services and opportunities that are grounded in real client needs. With a background in digital strategy and building customer-focused solutions, he enjoys working at the intersection of business, technology, and problem-solving, turning early ideas into practical, commercially sound outcomes.
Outside of work, Isaac enjoys writing, cooking, investing, staying active, and spending time with his family.
