Never Feel Lost:
Tailored Support for Your Success
Don't let technical hurdles slow you down.
At April9, we understand that every client has unique needs. That's why we offer customised support packages designed to ensure a smooth transition and maximise your success with our products or services.
Here's how we'll be your partner:
Dedicated Support Team:
Our knowledgeable team is available during standard business hours (AEST) to answer your questions, troubleshoot issues, and provide ongoing guidance.
Account Management:
For our valued enterprise clients, dedicated Account Managers are available to provide even more personalised support and ensure you're getting the most out of your investment.
24/7 Access to Resources:
Even outside of standard hours, you'll have access to a comprehensive online knowledge base and user guides to troubleshoot common issues at your own pace.
Phone Support:
07 3130 0999Reach out anytime for quick assistance via email or our user‑friendly web help desk.
Email & Web Help Desk:
support@april9.com.auCall us to connect with a support representative during standard hours.